About Us

Last updated: 22 July 2026

Airsflow is the trading name of Margaret Isobel McDowall, a sole trader established in England, United Kingdom.

Airsflow is an independent online retailer operated through airsflow.shop. We offer a selection of branded pet-care, personal-care, household and portable electronic products to customers at eligible addresses within the contiguous United States.

Products offered on airsflow.shop may be manufactured and branded by third-party manufacturers. The applicable brand, model, selected variant and included items are identified on the relevant product page. Airsflow is not the manufacturer, brand owner, official distributor or authorised representative of a third-party brand unless that relationship is expressly stated and can be substantiated.

Airsflow is responsible for processing orders placed through airsflow.shop, providing customer service, coordinating fulfilment, handling authorised returns and issuing eligible refunds in accordance with our published policies.

Product descriptions and specifications may be based on information supplied by the relevant manufacturer, distributor or supplier. We take reasonable steps to keep this information accurate and update it when corrections become necessary.

Principal Business Address

Margaret Isobel McDowall trading as Airsflow
7 Manor Road
Batley
West Yorkshire
WF17 6HB
United Kingdom

Authorised Returns Address

Airsflow Returns
20714 N Sequoia Cove
Chillicothe, IL 61523
United States

This address is used only for returns authorised by Airsflow. It is not Airsflow's legal or principal business address. Customers must contact us and receive return instructions before sending an item.

Contact Information

Customer Service Hours

  • US customer support: Monday to Friday, 9:00 AM to 5:00 PM Central Time, excluding US federal holidays.
  • UK administrative office: Monday to Friday, 9:00 AM to 5:00 PM UK time, excluding UK bank holidays.

We aim to respond to enquiries within 1 business day during our published service hours.