Contact Us
Contact us for order support, delivery enquiries, authorised returns, refunds, product questions or privacy enquiries.
For intellectual property enquiries, include “Intellectual Property” in the email subject line. For privacy requests, include “Privacy Request”.
Telephone
| Contact | Number | Purpose |
|---|---|---|
| US customer support | +1 (309) 945-6981 | Orders, delivery, returns and refunds |
| UK administrative office | +44 7529 726523 | Business and administrative enquiries |
Postal Address
Margaret Isobel McDowall trading as Airsflow
7 Manor Road
Batley
West Yorkshire
WF17 6HB
United Kingdom
Authorised Returns Address
Airsflow Returns
20714 N Sequoia Cove
Chillicothe, IL 61523
United States
This address is used only for authorised returns. It is not Airsflow's legal or principal business address. Do not send an item until Airsflow has issued return instructions.
Customer Service Hours
- US customer support: Monday to Friday, 9:00 AM to 5:00 PM Central Time, excluding US federal holidays.
- UK administrative office: Monday to Friday, 9:00 AM to 5:00 PM UK time, excluding UK bank holidays.
We aim to respond to enquiries within 1 business day during our published service hours.