PETKIT Fresh Element Solo Automatic Feeder – 12-Cup Capacity
PETKIT Fresh Element Solo Automatic Feeder – 12-Cup Capacity
A smart automatic feeder for scheduling measured portions of dry pet food and reviewing feeding activity through the PETKIT app.
Key Features
- 12-cup dry-food hopper
- App-controlled meal scheduling
- Feeding records and device-status monitoring
- Dual-power protection
- Detachable components for routine cleaning
Product Specifications
- Brand: PETKIT
- Model: Fresh Element Solo
- Product type: Smart automatic dry-food feeder
- Capacity: 12 cups
- Food type: Dry kibble
What's Included
- Fresh Element Solo feeder
- Food bowl
- Power adapter
- Desiccant component supplied with the model
- User instructions
Use and care: Use dry kibble within the size range stated in the PETKIT manual. App use requires a compatible mobile device, account and network connection.
Shipping & Delivery
Free standard shipping is available to eligible physical addresses within the contiguous United States, consisting of the 48 adjoining states and Washington, D.C.
Order processing: 1–2 business days
Transit time: 3–5 business days
Total estimated delivery time: 4–7 business days
Business days are Monday to Friday, excluding US federal holidays.
Orders placed after the 5:00 PM Central Time cut-off begin processing on the next business day.
We do not deliver to Alaska, Hawaii, PO Boxes, APO/FPO/DPO military addresses, US territories or addresses outside the United States.
Delivery times are estimates and may be affected by carrier delays, weather, address issues or other circumstances outside our reasonable control.
See our full Shipping Policy for details.
Returns & Refunds
A change-of-mind return request must be submitted within 30 calendar days after the order is delivered.
Eligible returns from the contiguous United States are free. Airsflow will provide an authorised prepaid return label, and no restocking fee is charged.
Returned items must include their original packaging and all supplied accessories, cables, manuals and components. Items must not show damage, alteration, excessive wear or material signs of use.
For change-of-mind returns, oral-care products—including toothbrushes, brush heads, water flossers and water-flosser tips—must be unused. Where a hygiene seal is supplied, the seal must remain intact.
The hygiene restriction does not apply to items that are faulty, damaged, incorrect or materially different from their description.
After receiving a prepaid return label, the parcel must be handed to the designated carrier within 14 calendar days.
Approved refunds are issued to the original payment method within 2 business days after the returned item is received and inspected. Banks and card issuers may require an additional 5–10 business days to display the refund.
See our full Return & Refund Policy for details.
Payment & Security
The payment methods currently available for your order are displayed at checkout. Availability may depend on your billing address, device, card issuer and payment-provider settings.
Your payment method may be authorised and charged when the order is placed or shortly afterwards, subject to approval by the payment provider.
All prices are displayed in United States Dollars (USD).
Any applicable US sales tax is calculated and displayed before payment where Airsflow is required to collect it.
The complete order total is shown before you submit payment. Airsflow does not add undisclosed mandatory charges after an order is placed.
Checkout and card processing are provided through encrypted payment services designed to meet PCI-DSS security standards.
Airsflow does not directly store complete payment-card details on its own servers.
See our full Payment Methods page for details.
Customer Service
US Customer Support: +1 (309) 945-6981
UK Administrative Office: +44 7529 726523
Email: info@airsflow.shop
US customer support hours: Monday to Friday, 9:00 AM to 5:00 PM Central Time, excluding US federal holidays.
UK administrative office hours: Monday to Friday, 9:00 AM to 5:00 PM UK time, excluding UK bank holidays.
We aim to respond to enquiries within 1 business day during our published service hours.
Privacy
Airsflow does not sell personal information for monetary value.
Where advertising or analytics services are enabled, certain data disclosures may be treated as a sale, sharing or targeted advertising under applicable US state privacy laws.
Where applicable, customers may use the privacy controls available on our website or contact us to exercise an available privacy right.
Essential technologies support security, checkout and core website functions. Analytics and advertising technologies are controlled according to the visitor’s region, privacy choices and applicable legal requirements.
See our full Privacy Policy, Cookie Policy and Do Not Sell or Share My Personal Information page for details.